Modern Residential Smoke & Carbon Monoxide Detector System
Monitored Security, Smoke & Fire Alarm System
Homeowners often have hardwired high-voltage local smoke detectors in their home. These smoke detectors are not monitored but are “local”. Meaning, if the smoke detector goes off, it will make noise but not call anyone. American Total Protection provides monitored smoke and carbon monoxide detectors. Meaning, if they go off, the homeowner and authorities will get a phone call.
Executive Overview
Fairfield Residence owner’s top objectives
- Upgrade old, high-voltage smoke and carbon monoxide detectors to modern, low-voltage detectors.
- Reduce false alarms associated with the out-of-date system.
- Ensure active monitoring and support from a professional alarm company.
The resolution
- Install modern, low-voltage smoke and carbon monoxide detectors that can be professional monitored.
- Implement a smartphone app-enabled security system allowing remote access.
- Engage American Total Protection to professionally monitor and notify authorities about critical activity.
- Utilize American Total Protection for annual inspection of system.
The key benefits
- Peace of mind that comes with a modern, professionally installed and monitored smoke, and carbon monoxide detectors.
- Full control of system status and arming through a smartphone app.
- Future-ready security system for homeowners.
Security System Objectives
Our client had a system installed by a local competitor that recently sold to a National firm. The homeowner had a hardwired security alarm system with monitored security devices. In addition, he had local high-voltage (110) smoke detectors tied into the system using a relay. “High Voltage” smoke detectors must be installed and replaced by a licensed electrician and cannot be replaced or repaired by a low-voltage alarm company.
Over the Thanksgiving holiday, the homeowner experienced several false fire alarms due to the smoke detectors installed by an electrician 10 years ago. When the client called his previous alarm company, he was told to find a local electrician to look at his unmonitored smoke detectors and that the alarm company could not help.
The homeowner lost faith in his alarm company because of the false alarms and lack of support from his provider.
Security Solution
American Total Protection LLC was introduced to the homeowner by a neighbor that has been an ATP Alarms customer for 5+ years. Through a preliminary phone call with the homeowner’s daughter, ATP explained clearly how although the smoke detectors are tied into the alarm through a relay, a low-voltage alarm company should not service them.
American Total Protection owns a full service electrical business, ATP Electric (www.ATP-Electric.com) and could offer a solution. After meeting with ATP onsite at his Fairfield home, the homeowner decided to engage American Total Protection to take over the existing system (and add the smartphone application) and ATP-Electric to replace all the “high voltage” smoke detectors and carbon-monoxide detectors in the home.
The homeowner also enrolled in ATP’s annual inspection plan where a licensed ATP technician will inspect the system annually and change batteries as needed.
Most alarm companies in Connecticut do not employee electricians but rather technicians holding a low-voltage license. Although very capable in installing and maintaining alarm and security systems, these technicians cannot perform electrical work. American Total Protection distinguishes itself from competitors by owning a full service electrical business. Whether it is installing or changing high voltage smokes or installing a whole house generator, American Total Protection and ATP-Electric can assist.
Contact us today for a no-cost evaluation of your total security and life-safety needs.
